Refund Policy
The 30-Day Beginner Confidence Guarantee, in plain language.
Last updated: August 2026
The guarantee
You have 30 days from your purchase date to ask for a full refund of what you paid. No explanation required, and no forms to fill out.
How to request one
Email support@myfirstcrochet.space from the address you used at checkout, and write "refund" in the subject line. That's the whole process.
We reply within two business days and the refund is issued to your original payment method. Depending on your bank, it takes 5 to 10 business days to appear on your statement.
What happens to your access
Your course access ends when the refund is issued. You may keep the printable guides you've already downloaded — we're not going to chase you for a PDF.
Add-on purchases
If you added any of our optional collections to your order, the same 30-day guarantee applies to each of them, counted from the date of that purchase. You can refund an add-on and keep the main course, or the other way around.
After 30 days
After the guarantee window closes we don't issue refunds, because the course is fully delivered from day one and there's nothing left to withhold. If something went genuinely wrong — you were charged twice, you never received access — write to us regardless of the date and we'll fix it.
Fair use
The guarantee exists so you can try the method risk-free. It isn't a way to obtain the material for free. We reserve the right to decline refunds where there is evidence of abuse, such as repeated purchase-and-refund cycles or redistribution of the materials.
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